- Network Solutions
Network Solutions - Telecoms & VoIP Solutions
The telephone remains the most commonly used means of communication, with well over half of all interactions handled via the phone, however, new advances in technology mean that there is now a bewildering array of telecom products that even the smallest organisation can benefit from.
Convergence
Coupled with these technological advances, the convergence of voice and data into a unified network adds a further level of complexity that makes it difficult to keep up to date with the latest benefits such technology can provide.
Solutions such as Voice over IP (VoIP) for connection of remote offices and home workers, Computer Telephony Integration (CTI) where we can link Outlook and your contact databases to provide instant outbound dialling and inbound "screen popping" greatly improving efficiency and providing significant cost savings - for a fast return on investment.
Our services
Concise IT are a Mitel Select Partner. We specialise in the design and implementation of effective voice and data solutions, we will work with you to meet your present and future needs with the aim of providing cost effective and reliable products, harnessing the best use of technology to add value to your business.
We are accredited in Information Worker, Mobility and Unified Communications Solutions with Microsoft and have fully trained team of Mitel Sales and Technical staff.
Services range from:
- Business Telephone Systems & Cabling
- Specialists in Call Centre technology
- Voice over IP (VoIP) for home workers
- Mobile phones and wireless data solutions
- Provisioning of BT Network services
- Alternative call routing - call cost analysis
- Call management systems
- Computer Telephony Integration
- Operator headsets and accessories
