Latest Customer Satisfaction results are announced

Following our extensive customer satisfaction survey which was run in conjunction with Microsoft it was found that 99.5% of responders were very satisfied with Concise IT services and support and 96% rated themselves as very loyal to us.

Retention rates, new customers and customer satisfaction levels have all increased by an average of over 90% in the last 12 months at Concise IT.

Customer – Testimonials

We would like to think that some of our customer testimonials further prove our dedication to providing the best service possible.

'Ten years ago I could never have imagined how much we would now rely on computers in our business – a fault on our system would now spell disaster for us, especially on an auction day! Thanks to Concise IT I can sleep at night safe in the knowledge that they will 'rescue' us immediately in the event of a problem. Perhaps more importantly they now know and understand our business and are able to give proactive advice on how to get the best out of our system.'

Fellows & Sons

We are very happy with the service that has been provided from Concise IT. We have found their Sales and Engineering team to be very technically aware and they have taken the time to understand our industry and technology requirements providing us with great IT solutions and fantastic service. We hope to continue our relationship long into the future.

Chess plc

We can see that the e-mail and access to the Internet is so much quicker – you have made us all IT converts!

St. Lukes Hospice Ltd

Concise IT were professional, flexible and helpful and at every stage of our project. They designed a secure, robust solution and implemented it on time and within budget. This is all down to the excellent project management from start to finish.

WA Shearings