IT Support and Network Services
Concise IT has been providing specialist IT network support and services to companies across the UK and Eire for 20 years.
During this time we have built up a unique wealth of experience and expertise that allows us to design, install, support, maintain and protect business networks of any size.
Our passion for constant improvement is coupled with our aim to earn the trust of, and build long-term relationships with our clients. This is achieved through, hard-work, consistently high-quality service and honest, no-nonsense advice.
We always take the time to fully understand your systems, your business and its processes as well as your exact requirements, in order to obtain maximum uptime and performance from your IT Network.
Everything about our comprehensive range of services is tailored to meet your network, service level and budget requirements.
What makes Concise IT network support different?
Professional, well trained, highly motivated and extremely experienced individuals are at the core of Concise IT’s mission to serve you.
Our commitment to providing excellent, proactive services means that you will receive first-class support from a company that is capable, knowledgeable and flexible - whether you need us to support an existing IT Team or as your complete IT Support and Service Solution.
We believe this is reflected in our customer satisfaction rating of 99.4% and a customer retention rate of 98.6%
Accreditations
Naturally, we choose to partner with global and leading organisations such as Microsoft, HP, VMware, Mitel, Cisco and Sophos - so you can be confident our skills are complimented by technologies that are stable, secure and provide excellent value for money. Key accreditations include:
Microsoft Gold Certified Partner, Hewlett Packard Preferred Partner, VMware Accredited Partner, Microsoft Small Business Specialist, Mitel Select Partner, Sophos Gold Partner, Cisco Partner, Exinda Accredited Partner, Double-Take Silver Partner.
Flexibility and breadth of service – in addition to IT Support we have a comprehensive range of network services from Disaster Recovery to Virtualisation and IT Security to VoIP.
Our IT network services include
Network Support
1st Line IT Support, 2nd Line IT Support, 3rd Line IT Support, Helpdesk, Remote Management, On-site Support, Proactive Network Monitoring, Ad Hoc and 24/7 IT Support .
Network Security
Disaster Recovery, Business Continuity, E-mail/Internet Security, Anti-Virus, Anti-Spam, Anti-Spyware and Security Audit Services.
Network Consultancy
Project Management, Network Design/Implementation, Business Continuity and Network Audits.
Network Solutions
Virtualisation, Voice over IP (VoIP), Installations, VPN/Mobile Solutions and Hardware/Software.
