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Concise IT Total network support
"We find their 'can do' attitude very refreshing, they take time out to understand our business so they can deliver the 'right' service, its nice to deal with nice people who know what they are doing."
Cliveden Homes
Over 20 years the company has built up an enviable reputation for providing innovative, cost-effective network support and services. Our ability and comprehensive experience means we can design, install, support, maintain and protect IT networks for companies of every size and sector, across the UK.
We have been providing specialist IT solutions, network support services and IT consultancy to a huge portfolio of businesses across the UK and Eire for two decades. At the forefront of the market in designing the most superior of bespoke IT solutions because we have a passion for information technology and creating systems that work specifically for your business whatever the size.
Concise IT will provide a consistent level of high quality ’no nonsense’ service to your business from designing, installing and maintaining the ongoing security of your IT network.
Our passion for constant improvement in providing superior IT solutions is coupled with our aim to earn the trust of, and build longterm relationships with with our clients. This is achieved through, hard-work, consistently high-quality service and honest, no-nonsense advice.
We always take the time to fully understand your IT systems, your business and its processes as well as your exact requirements, in order to obtain maximum uptime and performance from your IT network.
Professional, well trained, highly motivated and extremely experienced individuals are at the core of Concise IT's mission to serve you.
Our commitment to providing excellent, proactive IT services means that you will receive first-class IT support from a company that is capable, knowledgeable and flexible - whether you need us to support an existing IT Team through our IT consultancy service or as your complete IT Support and Service Solution.
We know that prevention is much better than cure and we will proactively monitor your IT systems and help you to avoid costly downtime and lost business
We provide TNS+, a vital total network support solution to cover your network against IT failure.
You only call one person who will be dedicated to sorting out any of your questions or problems to provide a speedy result.
We know that all our client’s businesses are different and we will provide you with a tailored solution to suit your specific IT support needs.
We have all accreditations and necessary certifications from manufacturers of software that we are offering support on.
Our staff are friendly fully qualified and provide instant and helpful support.
We meet 98% of our service level agreements. Ask for our customer survey results if you wish to check that our levels of service are what we claim them to be.
We provide advice and guidance on new and emerging technologies as well as supporting your existing ones.
We are friendly, helpful people who are very easy to work with.
We do just about everything to provide your company with a comprehensive range of solutions and support services which are tailored to meet your specific network needs from designing and installing to a tailored service level and budget requirements. This means that you don’t need to use a range of suppliers and our services can be provided more cost effectively and efficiently.
| Helpdesk, Remote & Onsite Network Support | Secure Internet & E-mail Access |
| 24/7 Proactive Network Monitoring & Management | Virtualisation and Storage Solutions |
| WAN, LAN, WLAN and VPN Design & Implementation | Hardware & Software Supply |
| Specialist IT Consultancy | Telecoms including VoIP |
| Network & Data Security | Disaster Recovery and Business Continuity |
We believe this is reflected in our customer satisfaction rating of 99.4% and a customer retention rate of 98.6%
Accreditations
Naturally, we choose to partner with global and leading organisations such as Microsoft, HP, VMware, Mitel, Cisco and Sophos - so you can be confident our skills are complimented by technologies that are stable, secure and provide excellent value for money.
Concise IT provides IT Solutions and IT Services in many areas of the UK including Cheshire, Greater Manchester, Liverpool, London, Leeds, Birmingham, Merseyside, Staffordshire, Lancashire, North Wales, West Yorkshire, South Yorkshire, Derbyshire, Shropshire, and West Midlands .
And also in many towns around the North West of England including Northwich, Chester, Altrincham, Warrington, Runcorn, Wigan, Wirral, St Helens, Crewe/Nantwich, Macclesfield, Congleton, Bolton, Bury, Stoke-on-Trent, Preston, and Sheffield .
If your town or city is not listed here please contact us .
