Concise IT Total network support

Who we are

Concise IT - IT Solutions, IT Consultancy & Network Support

Who we are

Over 20 years the company has built up an enviable reputation for providing innovative, cost-effective network support and services. Our ability and comprehensive experience means we can design, install, support, maintain and protect IT networks for companies of every size and sector, across the UK.

We have been providing specialist IT solutions, network support services and IT consultancy to a huge portfolio of businesses across the UK and Eire for two decades. At the forefront of the market in designing the most superior of bespoke IT solutions because we have a passion for information technology and creating systems that work specifically for your business whatever the size.

Concise IT will provide a consistent level of high quality ’no nonsense’ service to your business from designing, installing and maintaining the ongoing security of your IT network.

Our passion for constant improvement in providing superior IT solutions is coupled with our aim to earn the trust of, and build longterm relationships with with our clients. This is achieved through, hard-work, consistently high-quality service and honest, no-nonsense advice.

We always take the time to fully understand your IT systems, your business and its processes as well as your exact requirements, in order to obtain maximum uptime and performance from your IT network.

What makes Concise IT network support different?

Professional, well trained, highly motivated and extremely experienced individuals are at the core of Concise IT's mission to serve you.

Our commitment to providing excellent, proactive IT services means that you will receive first-class IT support from a company that is capable, knowledgeable and flexible - whether you need us to support an existing IT Team through our IT consultancy service or as your complete IT Support and Service Solution.

What we offer

What we offer to your business

• Proactive monitoring

  We know that prevention is much better than cure and we will proactively monitor your IT systems and help you to avoid costly downtime and lost business

• Integrated services

  We provide TNS+, a vital total network support solution to cover your network against IT failure.

• Single point of contact

  You only call one person who will be dedicated to sorting out any of your questions or problems to provide a speedy result.

• Flexibility

  We know that all our client’s businesses are different and we will provide you with a tailored solution to suit your specific IT support needs.

• Accreditations

  We have all accreditations and necessary certifications from manufacturers of software that we are offering support on.

• Staff

  Our staff are friendly fully qualified and provide instant and helpful support.

• Service level agreement

  We meet 98% of our service level agreements. Ask for our customer survey results if you wish to check that our levels of service are what we claim them to be.

• Strategic advice

  We provide advice and guidance on new and emerging technologies as well as supporting your existing ones.

• Approachable

  We are friendly, helpful people who are very easy to work with.

What we do

What we do

We do just about everything to provide your company with a comprehensive range of solutions and support services which are tailored to meet your specific network needs from designing and installing to a tailored service level and budget requirements. This means that you don’t need to use a range of suppliers and our services can be provided more cost effectively and efficiently.

IT support services we provide:

Helpdesk, Remote & Onsite Network Support	Secure Internet & E-mail Access
24/7 Proactive Network Monitoring & Management	Virtualisation and Storage Solutions
WAN, LAN, WLAN and VPN Design & Implementation	Hardware & Software Supply
Specialist IT Consultancy	Telecoms including VoIP
Network & Data Security	Disaster Recovery and Business Continuity

How we do it

How we do it

We believe this is reflected in our customer satisfaction rating of 99.4% and a customer retention rate of 98.6%

Accreditations
Naturally, we choose to partner with global and leading organisations such as Microsoft, HP, VMware, Mitel, Cisco and Sophos - so you can be confident our skills are complimented by technologies that are stable, secure and provide excellent value for money.